VA reports decrease in number of appointments at White River Junction VAMC health facility in Bennington in July

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The White River Junction VA Medical Center, subsidiary 405GA in Bennington, Vermont scheduled 536 pending appointments in July compared to 787 the previous month, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 527 had a wait time of 30 days or less (98.3%) and nine appointments (1.7%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

White River Junction VA Medical Center Appointments Scheduled in July vs. June

Facility Code Location Total Appointments Scheduled in August Total Appointments Scheduled in July Percent change in number of appointments
405 White River Junction, VT 17,524 18,428 -4.9%
405GA Bennington, VT 536 787 -31.9%
405GC Brattleboro, VT 289 306 -5.6%
405HA Burlington Lakeside, VT 4,555 4,916 -7.3%
405HC Littleton, NH 1,279 1,395 -8.3%
405HE Keene, NH 566 559 1.3%
405HF Rutland, VT 613 659 -7%
405QB Newport, VT 346 342 1.2%

Source: U.S. Veteran’s Administration



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