VA reports increase in number of appointments at White River Junction VAMC health facility in Burlington in August

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The White River Junction VA Medical Center, subsidiary 405HA in Burlington, Vermont scheduled 6,425 pending appointments in August compared to 6,326 the previous month, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 5,861 had a wait time of 30 days or less (91.2%) and 564 appointments (8.8%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

White River Junction VA Medical Center Appointments Scheduled in August vs. July

Facility Code

Location

Total Appointments Scheduled in August

Total Appointments Scheduled in July

Percent change in number of appointments

405
White River Junction, VT
28,909
29,038
-0.4%
405GA
Bennington, VT
1,095
1,087
0.7%
405GC
Brattleboro, VT
648
643
0.8%
405HA
Burlington Lakeside, VT
6,425
6,326
1.6%
405HC
Littleton, NH
2,318
2,351
-1.4%
405HE
Keene, NH
714
755
-5.4%
405HF
Rutland, VT
732
733
-0.1%
405QB
Newport, VT
340
217
56.7%

Source: U.S. Veteran’s Administration



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